Location: Four Seasons Hotel The Westcliff Johannesburg
Company: Four Seasons Hotels and Resorts
Job Type: Full-Time
About the Company
Four Seasons is built on a foundation of people, passion, and excellence. Known globally for luxury hospitality, the company creates unforgettable experiences for guests through genuine care and world-class service.
Their philosophy is guided by the Golden Rule — treating others the way you would like to be treated. This commitment has made Four Seasons one of the most respected hospitality brands worldwide.
About the Location
Located high on the Witwatersrand, Four Seasons Hotel The Westcliff Johannesburg offers a peaceful, luxury escape in the heart of the city.
The hotel features:
- Elegant villa-style accommodations
- Scenic gardens, courtyards, and fountains
- Panoramic views of Johannesburg
- A premium spa and fine dining experience
Job Title: Spa Receptionist
Four Seasons Hotel The Westcliff Johannesburg is seeking a professional, service-oriented Spa Receptionist to join their Spa team.
This role is perfect for someone passionate about hospitality, wellness, and delivering exceptional guest experiences.
Job Description
As a Spa Receptionist, you will be responsible for creating a welcoming and seamless experience for all guests. You will manage bookings, assist with inquiries, and ensure the highest level of customer satisfaction.
Key Responsibilities
- Greet and welcome spa guests warmly
- Manage appointments and reservations
- Answer calls and respond to guest inquiries
- Provide information on spa services and treatments
- Maintain a clean, professional reception area
- Deliver exceptional customer service at all times
Requirements
- Strong communication and interpersonal skills
- Previous experience in hospitality or customer service (advantage)
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Passion for wellness and luxury service
Benefits & Perks
- Work in a luxury, world-class environment
- Career growth opportunities within a global brand
- Supportive and collaborative team culture
- Competitive benefits package
- Recognition and rewards for performance
Why You Should Apply
This is your opportunity to join one of the world’s leading hospitality brands and build a long-term career in the luxury spa and hotel industry.
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