Bursary Support Officer Jobs – 7 Opportunities Available

Are you looking for Bursary Support Officer jobs in South Africa? A new Bursary Support Officer (BSO) opportunity is available for people-focused professionals who are passionate about supporting students and helping bursars successfully navigate their academic journey.

The successful candidates will provide student support, case management, academic monitoring and proactive guidance to bursary recipients. The role involves working closely with students, universities, tutors, mentors and other support professionals.

There are 7 opportunities available.

Bursary Support Officer Job Details

About the Bursary Support Officer Position

The Bursary Support Officer will provide ongoing support to bursary recipients throughout their academic journey.

The role involves regularly engaging with students, monitoring academic progress, identifying potential challenges and coordinating appropriate interventions when students require additional assistance.

Successful candidates will need strong communication, listening, relationship-building and case-management skills, as they will work with students who may require academic, personal, psychosocial or other forms of support.

Professional boundaries, confidentiality and appropriate escalation of sensitive matters will be important aspects of the role.

Bursary Support Officer Responsibilities

Successful candidates will be responsible for:

• Building professional and supportive relationships with allocated bursary students.
• Conducting regular check-ins with bursars.
• Recording accurate student case notes and action plans.
• Monitoring student registration and academic results.
• Tracking student attendance and academic progress.
• Monitoring student wellbeing and programme compliance.
• Identifying bursars who may be at risk of falling behind academically.
• Coordinating appropriate academic or psychosocial interventions.
• Providing guidance, coaching and general student support.
• Maintaining appropriate professional boundaries when working with students.
• Following up on referrals and interventions.
• Monitoring student progress after interventions have been implemented.
• Assisting students with bursary requirements and documentation.
• Responding to student queries and assisting with escalation processes.
• Coordinating with universities and other educational institutions.
• Working with tutors, mentors and relevant support professionals.
• Liaising with psychologists, social workers and other service providers where appropriate.
• Maintaining accurate student trackers and records.
• Analysing student progress, trends and potential risks.
• Preparing individual student support reports.
• Preparing programme-level student support reports.
• Escalating sensitive, urgent or high-risk matters through the appropriate channels.

Bursary Support Officer Requirements

To be considered for the Bursary Support Officer opportunities, applicants should meet the following requirements:

• A minimum NQF Level 7 qualification in Social Sciences, Psychology, Social Work, Counselling or a related field.
• Two to three years of relevant experience.
• Applicants must be 35 years old or younger.
• A valid driver’s licence.
• Experience supporting students, young adults or vulnerable individuals will be advantageous.
• Strong communication and interpersonal skills.
• Excellent listening and relationship-building abilities.
• Strong case-management skills.
• Good record-keeping abilities.
• Ability to maintain confidential information responsibly.
• Understanding of professional boundaries.
• Ability to identify situations requiring escalation.
• Good Microsoft Office skills.
• Good Microsoft Excel skills.
• Ability to manage multiple student cases and follow-ups.
• Knowledge of B-BBEE and the South African skills-development environment will be advantageous.

Skills and Competencies

The ideal Bursary Support Officer should demonstrate the following qualities:

• People-centred approach.
• Empathy.
• Professionalism.
• Strong communication skills.
• Active listening.
• Relationship-building.
• Solution-focused thinking.
• Resilience.
• Organisation.
• Accountability.
• Confidentiality.
• Good judgement.
• Strong follow-up skills.
• Ability to work with students from different backgrounds.
• Ability to handle sensitive matters professionally.

Advantageous Experience

The following qualifications, experience and knowledge may give applicants an advantage:

• A qualification in Psychology or Social Work.
• Counselling or coaching qualification.
• Registration with the HPCSA or another relevant professional board, where applicable.
• Experience in student wellness.
• Experience providing psychosocial support.
• Previous case-management experience.
• Experience working in tertiary education.
• Experience in bursary programmes.
• Experience in youth-development programmes.
• Knowledge of B-BBEE and skills development.
• Experience in financial wellness or financial literacy programmes.

Why Apply for This Bursary Support Officer Opportunity?

This opportunity is suited to professionals who enjoy working with people and supporting young people to achieve their academic goals.

As a Bursary Support Officer, you will play an important role beyond basic administration by helping bursary recipients deal with academic challenges, access appropriate support and remain on track with their studies.

The position can provide valuable experience in student support, case management, education programmes, youth development, stakeholder coordination and bursary administration.

It may be particularly suitable for candidates with backgrounds in psychology, social work, counselling, social sciences, student wellness or related fields.

Who Should Apply?

This opportunity may be suitable for:

• Bursary Support Officers.
• Student Support Officers.
• Student Advisors.
• Student Wellness Officers.
• Case Managers.
• Youth Development Officers.
• Social Science graduates.
• Psychology graduates.
• Social Work professionals.
• Counselling professionals.
• Professionals with tertiary education or bursary programme experience.

Documents Required to Apply

Applicants should prepare the following documents before submitting their application:

• Updated Curriculum Vitae (CV).
• Identity document.
• Qualification certificates.

How to Apply

Interested and suitably qualified candidates should ensure that they meet the minimum requirements before applying.

Applicants should prepare an updated CV and all required supporting documentation.

Start your application through the official application process provided for this opportunity.

Before submitting your application, check that your CV clearly highlights your student-support experience, qualifications, case-management skills and relevant experience working with young people or bursary programmes.

Frequently Asked Questions

What does a Bursary Support Officer do?

A Bursary Support Officer (BSO) supports bursary recipients throughout their academic journey by monitoring their progress, identifying challenges, providing guidance and coordinating appropriate support.

What qualification is required for a Bursary Support Officer?

For this opportunity, applicants require a minimum NQF Level 7 qualification in Social Sciences, Psychology, Social Work, Counselling or a related field.

How much experience is required?

Applicants should have two to three years of relevant experience.

Is a driver’s licence required?

Yes. A valid driver’s licence is listed as a requirement.

Who can apply for Bursary Support Officer jobs?

Candidates with backgrounds in psychology, social work, counselling, social sciences, student support, case management, youth development or tertiary education may be suitable if they meet the advertised requirements.

How many Bursary Support Officer opportunities are available?

There are 7 opportunities available. The opportunity count is provided for information purposes and does not limit the number of applications.