Airline Data & Ticketing Administrator Job (GDS / ADM Specialist) – South Africa | Aviation Operations Role 2026

Industry: Aviation / Airline Operations
Job Type: Full-Time
Location: South Africa
Closing Date: 17 April 2026
Experience Level: 1–3 Years

Job Overview

We are seeking a detail-oriented Airline Data & Ticketing Administrator (GDS / ADM Specialist) to support airline operations, fare validation, and settlement processes.

This role is ideal for someone with experience in airline ticketing, reservation systems, or travel distribution environments, and strong attention to detail when working with high-volume transactional data.

You will be responsible for ensuring accurate ticket validation, ADM processing, and reconciliation between airline systems and finance platforms.

Key Responsibilities

Ticketing & ADM Processing

• Capture, validate, and close IET coupons according to procedures
• Identify rejected, unbillable, or held coupons
• Escalate discrepancies to the GDS Coordinator
• Assist with ADM (Agency Debit Memo) processing

Settlement & Reconciliation

• Validate ticketing data between reservation and settlement systems (BSP/SIS)
• Support reconciliation between ticketing and finance systems
• Assist with revenue and fare discrepancy tracking
• Maintain accurate billing and distribution cost records

Data & Reporting

• Update ADM reports and fare validation records
• Maintain GDS tracking tools and billing spreadsheets
• Monitor distribution cost sheets and reconciliation data
• Provide status updates on outstanding tasks

Operational Support

• Support interline and internal stakeholder communication
• Assist Finance, Revenue Accounting, and Distribution teams
• Maintain accurate filing and data records
• Respond to basic ADM queries and escalate complex issues

Minimum Requirements

• Grade 12 (Matric) – Required
• 1–3 years experience in:
  • Airline operations
  • Travel agency
  • Reservations or distribution environment
• Experience in data-heavy, systems-driven environments
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Exposure to GDS systems (Amadeus, Sabre, Travelport) – Advantageous

Knowledge Requirements

• Airline ticketing and fare rules
• ADM (Agency Debit Memo) processes
• Interline billing systems
• Settlement processes (BSP/SIS)
• Revenue and distribution cost principles

Personal Attributes

• High attention to detail and accuracy
• Strong integrity and confidentiality
• Ability to work under pressure with high-volume data
• Strong communication skills
• Team player with a service mindset
• Excellent time management and prioritisation