Location: South Africa (All Regions)
Job Type: Full-Time | Permanent
About the Company
Infosys South Africa PTY LTD is a global leader in business process and technology solutions. We specialize in delivering high-quality operational support, digital transformation, and data-driven services to enterprise clients. We are committed to accuracy, efficiency, and excellence across all contract and service operations.
Job Overview
We are seeking a highly detail-oriented Contract Lifecycle Coordinator with advanced Excel skills to manage and support the full contract lifecycle process.
This role focuses on maintaining accurate contract data, tracking renewals, supporting financial reporting, and ensuring all contract-related processes run smoothly and efficiently.
If you are highly organised, analytical, and Excel-driven, this opportunity is for you.
Key Responsibilities
Contract Data Management
- Capture, update, and maintain contract and customer records
- Ensure data accuracy across service agreements and entitlements
- Maintain records for locations, equipment, and service changes
Contract Renewal Management
- Track and manage contract renewal timelines
- Ensure renewal actions are completed on time
- Identify risks and escalate delays early
Vendor & Operational Support
- Request and manage vendor quotations
- Support back-to-back contract renewals
- Track associated costs and documentation
Reporting & Analysis
- Generate renewal schedules and contract reports
- Maintain ACV and MRR reporting accuracy
- Support financial and commission validation
Requirements
- Grade 12 / National Senior Certificate (Required)
- Advanced Excel skills (MUST-HAVE)
- Strong Microsoft Office Suite knowledge
- Excellent administrative and data handling skills
Advantageous Skills
- SAP experience
- Cisco product knowledge
- 1+ year experience in contract management or renewals
Ideal Candidate
- Highly detail-oriented and structured
- Strong Excel user (data analysis & reporting)
- Able to manage multiple tasks under pressure
- Strong communication and coordination skills
- Fast learner with a problem-solving mindset
Why Join Us
- Work in a global enterprise environment
- Gain exposure to contract lifecycle management systems
- Build strong experience in data, operations, and finance support
- Opportunity for career growth in corporate services
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