Communications Specialist

Organization: CAP (Community Active Protection)
Position: Communications Specialist
Location: Houghton Estate, Johannesburg
Employment Type: Full-Time

About CAP

CAP is a leading community safety initiative dedicated to building safer communities through proactive protection and collaborative engagement. We leverage technology, communication, and community partnership to create environments where safety is a shared priority. Join our mission-driven team to make a tangible difference in people’s lives.

Role Overview

We are looking for a dynamic and creative Communications Specialist to develop, implement, and manage our communication strategies across multiple channels. You will be responsible for creating compelling content, managing digital platforms, and ensuring consistent messaging that aligns with our brand and mission to build safer communities.

Key Responsibilities

• Develop and execute integrated communication strategies to enhance brand visibility and community engagement
• Create high-quality written and visual content for newsletters, social media, websites, and other platforms
• Manage and grow CAP’s presence on WhatsApp, Facebook, LinkedIn, Instagram, and X (Twitter)
• Utilize CRM systems to segment audiences, distribute content, and track engagement metrics
• Collaborate with internal departments and external stakeholders to ensure consistent messaging
• Monitor and analyze communication campaign performance and recommend improvements
• Uphold brand standards across all communication materials and platforms
• Handle multiple projects simultaneously while meeting deadlines in a fast-paced environment

Minimum Requirements

• A relevant qualification in Communications, Marketing, Journalism, or a related field
• Minimum of 2+ years’ experience in communications, content creation, or a similar role
• Exceptional writing, editing, and proofreading skills, with versatility across platforms
• Strong practical knowledge of digital platforms including:
  • Email Newsletters
  • WhatsApp Business
  • Facebook, LinkedIn, Instagram, and X
• Hands-on experience managing and delivering content through CRM systems
• Proven ability to manage multiple projects and deadlines in a dynamic environment
• Excellent interpersonal skills with experience in cross-departmental and stakeholder collaboration
• Meticulous attention to detail and a strong commitment to maintaining brand integrity

Preferred Skills

• Experience in community-focused or nonprofit communication
• Basic graphic design skills (Canva, Adobe Creative Suite)
• Knowledge of SEO and digital analytics tools
• Crisis communication or public relations experience
• Video content creation and editing skills

What We Offer

• A meaningful role in an organization that makes a real community impact
• Opportunity to work in a collaborative, mission-driven environment
• Engagement with diverse communication platforms and innovative projects
• Competitive remuneration package
• Professional development in a growing organization

How to Apply

Interested candidates who meet the above requirements are invited to submit their:

• Updated CV
• Portfolio of relevant work (writing samples, social media campaigns, etc.)
• Cover letter detailing your suitability for the role

Submit your application via email to: communications@capcommunity.
co.za