Technical Support Learnership (NQF Level 4) – 12 Months

South Africa | ICT Learnership | MICT SETA

Learnership Title:

Further Education & Training Certificate: Technical Support
NQF Level: Level 4
SAQA ID: 78964
Duration: 12 Months
Credits: 163 Credits
SETA: MICT SETA
Delivery Method: Online, Instructor-Led, Blended Learning

Learnership Overview
We are inviting unemployed South African youth to apply for the Technical Support Learnership (NQF Level 4). This qualification provides a strong foundation in computer systems, hardware, networking, and technical problem-solving, preparing learners for entry-level roles in IT and Systems Support.

The programme combines theoretical learning and workplace experience, ensuring learners graduate with practical, job-ready skills.

Key Skills & Outcomes
Learners will gain the ability to:

• Communicate effectively with IT teams and end users
• Resolve technical and user-related computer problems
• Apply structured problem-solving techniques
• Understand computer systems and architecture
• Work effectively in IT support teams
• Support hardware and office technology infrastructure
• Apply IT solutions in a business environment

What You Will Learn
This learnership covers:

• Computer systems architecture
• Hardware and infrastructure support
• Networking fundamentals
• Helpdesk and customer support
• Problem-solving in ICT environments
• Technical troubleshooting
• Workplace communication and teamwork

Minimum Entry Requirements
Applicants must have:

• Mathematics at NQF Level 3
• English at NQF Level 3
• Basic computer literacy
• South African citizenship

Who Should Apply?
This programme is suitable for:

• Matriculants seeking IT careers
• Entry-level IT support candidates
• Youth interested in hardware and networking
• Individuals planning further studies in Systems Support

Career Opportunities After Completion
Successful learners may pursue roles such as:

• Technical Support Technician
• IT Support Assistant
• Helpdesk Technician
• Junior Systems Support Officer
• Hardware Support Technician

How to Apply
Applicants should submit:

• Updated CV
• Certified copy of South African ID
• Certified copies of qualifications

Training Provider:
Training Force
011 974 6633
info@trainingforce.co.za
www.trainingforce.co.za